Funds paid to MNZ CLIENT ACCOUNT SL via the virtual facility will be received into a client holding account and will be used for the intended purpose as instructed by the client and/or as previously agreed between client and a possible third party.
The terms for refunds/cancellations may vary per case, and may be set out in the prior agreements with the client or by the client with a third party. There is the possibility that a refund cannot be carried out due to previous instructions or agreements with a client or by the client with third parties.
Any refund/cancellation request must be addressed to the following e-mail address: firstname.lastname@example.org.
Should there be any disagreement in relation to a refund, MNZ CLIENT ACCOUNT SL reserves the right to transfer the funds into the account of a Spanish notary public until an agreement is reached or a court decision is issued.
Due to the funds going into a client holding account, the payer will be responsible for any (bank) commission that may arise from this transaction.